Business Process Outsourcing

Structured execution.Without the drag.

Recurring operational processes, taken on by NexVA, documented and run the same way every time, so your team gets its capacity back.

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$8–10 per seat, per hourSee pricing

One operational path

Work in. Work done.

01Capture

Work arrives through the agreed channel and is logged against its process.

02Execute

It is carried out step by step, the documented way.

03Validate

Output is checked against the criteria you set before it moves on.

04Deliver

Completed work comes back to you, with a clear record of what was done.

Processes we can take on.

Each category is configurable. We agree the exact scope, inputs, checks and hand-back with you before anything moves.

  • Back-office operations

    Recurring administrative and operational work that keeps the business running.

    Configurable
  • Workflow execution

    Multi-step workflows run end to end against a documented process.

    Configurable
  • Administrative processes

    Forms, records, updates and routine processing handled on schedule.

    Configurable
  • Process coordination

    Hand-offs between teams and tools tracked so nothing stalls between steps.

    Configurable
  • Quality control

    Checks against agreed criteria before work is marked complete.

    Configurable
  • Recurring execution

    Daily, weekly and monthly routines run on a predictable rhythm.

    Configurable
  • Operational support

    Extra capacity for customer or internal operational work that does not fit one category.

    Configurable

What structure changes.

The difference between work that happens and work that is run.

Aspect
Without a clear owner
When NexVA runs it
Ownership
Spread across whoever has time
One accountable owner for each process
Method
Lives in people's heads
Documented, so it runs the same way every time
Quality
Checked when someone remembers
Checked against criteria you agree
Visibility
Status found by asking around
A clear record of what is done and what is next
Capacity
Your team absorbs the load
Your team gets time back for higher-value work

BPO pricing.

Priced per seat, per hour, for teams of 3 to 35 seats. The seat rate falls as your team grows. All prices in US dollars.

Starter Team

3 to 9 seats

A focused team for one or two processes, with quality checks built in.

$10per seat, per hour3 full-time seats: $4,800/month

Growth Team

10 to 19 seats

Several processes run side by side, with a lead reviewing quality.

$9per seat, per hour10 full-time seats: $14,400/month

Scale Team

20 to 35 seats

Lowest seat rate

A larger operation across functions or shifts, at the lowest rate per seat.

$8per seat, per hour20 full-time seats: $25,600/month

Teams from 3 to 35 seats. Monthly examples assume 160 hours per full-time seat. Prices in USD, excluding any applicable taxes. Final pricing is confirmed in your proposal.

Hand over the process.

Add BPO to your operations, or walk us through the process you want to hand over.

Let's Talk