Business Process Outsourcing
Structured execution.Without the drag.
Recurring operational processes, taken on by NexVA, documented and run the same way every time, so your team gets its capacity back.
$8–10 per seat, per hourSee pricingOne operational path
Work in. Work done.
Work arrives through the agreed channel and is logged against its process.
It is carried out step by step, the documented way.
Output is checked against the criteria you set before it moves on.
Completed work comes back to you, with a clear record of what was done.
Processes we can take on.
Each category is configurable. We agree the exact scope, inputs, checks and hand-back with you before anything moves.
Back-office operations
Recurring administrative and operational work that keeps the business running.
ConfigurableWorkflow execution
Multi-step workflows run end to end against a documented process.
ConfigurableAdministrative processes
Forms, records, updates and routine processing handled on schedule.
ConfigurableProcess coordination
Hand-offs between teams and tools tracked so nothing stalls between steps.
ConfigurableQuality control
Checks against agreed criteria before work is marked complete.
ConfigurableRecurring execution
Daily, weekly and monthly routines run on a predictable rhythm.
ConfigurableOperational support
Extra capacity for customer or internal operational work that does not fit one category.
Configurable
What structure changes.
The difference between work that happens and work that is run.
BPO pricing.
Priced per seat, per hour, for teams of 3 to 35 seats. The seat rate falls as your team grows. All prices in US dollars.
Starter Team
3 to 9 seats
A focused team for one or two processes, with quality checks built in.
Growth Team
10 to 19 seats
Several processes run side by side, with a lead reviewing quality.
Scale Team
20 to 35 seats
Lowest seat rateA larger operation across functions or shifts, at the lowest rate per seat.
Teams from 3 to 35 seats. Monthly examples assume 160 hours per full-time seat. Prices in USD, excluding any applicable taxes. Final pricing is confirmed in your proposal.
Review your operationsHand over the process.
Add BPO to your operations, or walk us through the process you want to hand over.